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Seller Handbook

How do I receive orders?

When a retailers places an order with you, you will receive an email from us detailing the items ordered and the retailer who placed the order. If for any reason you need to change or cancel the order, please reply to the email to let us know and we will assist you in resolving the

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Do I have control over who carries my line?

Absolutely! You always have the final say in accepting an order or not. When an order is placed you will be able to see the name and location of the retailer so that you can look them up if you are unfamiliar with their store. Some makers choose to only work with brick & mortar

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What if I work with sales reps?

Many of our sellers work with sales representatives to help grow their line, and we think that is great! We do not require exclusivity with our makers. At this time we do not have the capability to restrict your products from showing up to buyers by geographic location. You are free to reject orders that

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What shipping options do you have?

Currently we offer the ability to set default shipping rates in five methods: table rates by total order weight table rates by total order dollar value table rates by total order quantity free shipping invoice separately for shipping Starting mid-Summer we will be offering an integrated shipping system with live shipping rates and printable shipping

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How do sellers get paid?

Unlike some other platforms, when we say we pay upfront, we mean it. We know how important cash flow is to makers, which is why we pay every order within 72 hours of order acceptance and payment processing, even if your buyer opts for net terms. We do not charge any additional fees for paying

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Do you accept returns or exchanges?

We believe that offering a blanket free return policy is bad for makers. You are free to set any return or exchange policy that best suits your business. If you would like to offer returns or exchanges, you can arrange that with your retailers. However, you will never see us list your returned products discounted,

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Do you accept international makers?

Yes! We are happy to accept international makers into our seller community. We also accept international retailers, though naturally at this time we do not have as many since we are based in the U.S. (so please feel free to invite them!). International makers must have a valid PayPal account to receive payment and should

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What is included with membership?

Our platform is fully-featured with beautiful custom storefronts for every member, unlimited product listings, and a convenient dashboard to track orders and per-item sales. Some of the other features included for all members are: open calls for specific products or themes from retailers professional development library containing training workshops and useful tools visibility in the

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How much does Stockabl cost?

Stockabl runs on a flat membership fee model, and we do not take any transaction fees on your orders. Selling on Stockabl requires an active Stockabl membership, and we offer three convenient options for you: Monthly – $25 a month Quarterly – $62.50 a quarter (which is how much you’d be giving away in fees

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How do I become a maker on Stockabl?

We are so excited you are interested in joining our community of makers. To get started, please complete our maker application. We manually review every application we receive and will let you know via email within a few days if we are moving forward. If you are an existing retailer on Stockabl and would like

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What is Stockabl?

Stockabl is a wholesale marketing platform, exclusively for lines handmade and independently designed by makers. Our goal is to help makers grow their wholesale business and connect with local retailers through access to tools, services, and educational content. We offer custom brand shop pages and listings tied to our larger marketplace, as well as access

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Create a Free Retailer Account

Invite A Retailer

Help your retailers skip the line (and the application form) and give them immediate access to your shop. We’ll send an invite with their unique access code and a link to your shop.

You agree to only add retailers that meet our buyer qualifications and that you have prior permission to contact. Any abuse of this service can result in termination of your account. 

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