Fulfilling Orders
I just got an order! What do I do next?
You just received an order letting you know that you have a new order from a buyer on Stockabl, but now you’re not sure what you’re supposed to do next. We got you. Just follow along with this guide! Step One – Dance Throw a party – you just got an order! We’ll join ya.
How does Live Rate shipping work?
The Live Rates shipping method calculates shipping rates from any carriers enabled in your Shippo account. It’s a great option if you want to provide accurate, real-time shipping quotes to buyers at checkout. The Live Rates method must be set up if you wish to use the label printing feature. Settings By clicking on the shipping tab in your
What are my options for shipping?
You have a few options when it comes to setting shipping rates for your orders, depending on what works best for your business. Each method is listed below. For more information on how to set each method up, click the link to the method. Additionally, while you can set a default method for your entire
What happens if something is damaged in transit?
If an item is broken or damaged in transit and the retailer contacts us, we will let you know via email and provide you the relevant information and photos so that you can file a claim with your shipping provider. The retailer may also message you directly via our platform (or email if you have