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– Payment Policy for Credit Cards: Your card will not be charged until the day we ship your merchandise. Orders will automatically be charged to the most recent card provided unless the customer requests preauthorization. Customers may request a courtesy notification email prior to the charge.
– Backorder Policy: Backorders totaling less than $40 will be cancelled unless otherwise specified. Backorders of $40 or more will automatically be scheduled to ship when the item(s) become available. Shipping charges will not exceed 10% of the value of the backorder. If you have a specific backorder policy, please state it on your order and it will supersede our policy.
– Return Policy: If you wish to return items for any reason, they should be sent back in their original condition within 15 days of receipt. Please fill out our Wholesale Return Form and specify whether you would like a replacement, credit towards your next order, or refund.
– Shipping Policy: Orders are shipped via FedEx Ground or USPS. The cost of shipping and handling will be added to the invoice at time of shipment. For international orders, please contact us at email@example.com for a shipping estimate to your location.
– Cancellation Policy: Orders that do not receive authorization or payment details within 30 days of the first request may be cancelled.