Each listings states the minimum order quantity requirement for that product. There is no minimum dollar amount per order.
Montclair Made ships your carefully packaged order via USPS Priority Mail. Currently shipping in the US and to Canada. Please contact me if you are in another country.
Shipping costs are calculated when listings are added to your shopping cart. Multiple items will be calculated for combined shipping. Shipping charges include insurance. The amount is determined by the weight and size of the package, and your location.
Estimated production time is 2 days – 3 weeks depending on the size of the order and is stated in the listing.
Estimated ship date will be reflected on your receipt. You will receive a shipping notification with tracking information when your order ships.
If you have a specific deadline, please make note of it when you place your order.
I happily accept customization requests. Please contact me before you place your order to confirm that I can accommodate your request.
Any modifications made to a standard listing will deem that listing customized and therefore no exchange will be considered.
All Montclair Made Wholesale orders are Pro Forma before work begins.
Once an order has been placed, no order cancellation will be considered.
RETURNS, REFUNDS, EXCHANGES, AND DAMAGES
If for any reason you are not satisfied with your purchase please email me within 3 calendar days of receipt of your order and I will do everything I can to make it right.
Orders cannot be returned for a refund. Credit will be applied to future orders.
I will happily exchange product on one occasion per customer. Return and exchange shipping will be the buyer’s responsibility. New merchandise will be shipped once the original merchandise has been inspected and deemed in good condition by me.
Absolutely no exchange will be considered for customized listings.
Contact Montclair Made immediately if any order arrives damaged.
All products arrive individually packaged with an informational card in clear cello bags.
An artist bio display card is included with every opening order.
Montclair Made may share images of orders during production and of the final product via social media announcements, including tagging shops and buyers when possible, unless otherwise requested by the buyer.
Buyers are welcome to repost and share any image from Montclair Made social media accounts with photo credit to @montclairmade. Buyers are welcome to tag @montclairmade in original social media posts of Montclair Made products on display.
Montclair Made is happy to pop up at your location, contact me for more information.
Drop shipping and consignment available upon request and after review.
If exclusivity is a concern, please contact me for more information.