How quickly you receive orders on Stockabl depends on the lead times set by the individual makers, but can also be affected by the season and other factors. When will my order ship? Lead times (time to shipment) can vary by the maker, but in general, most have a lead time under two weeks. You […]
Category: My Orders
Can I cancel an order?%3$s>
If you purchased incorrect items, ordered too much, or bought from the wrong brand, we can help you with partial or full cancellation of your order. However, out of respect for our makers, we require that you reach out within 24 hours of placing the order so that they do not get started fulfilling the […]
Do you offer returns?%3$s>
Returns and exchanges are handled on a case-by-case basis between the retailer and maker involved in the order. Stockabl does not accept returns on behalf of any maker brands, nor do we require our sellers to offer it. If an item is damaged or broken in transit, please contact us or the seller immediately to […]
How are customs or VAT/GST handled?%3$s>
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination. You are responsible with ensuring to comply with laws and regulations of the country of destination. Stockabl […]